PLAION Support
Immortal Realms Vampire Wars
Player Support
General Information
Who do I contact for customer support?

Physical Edition:

If you encounter issues related to the physical version of our game, we are here to assist you! PLAION handles all matters concerning the physical edition of the game, including:

  • Missing or damaged content:
    If you find that something is missing or damaged in your game box, please do not hesitate to contact our customer support. We will do our best to resolve the issue quickly and efficiently.
  • Faulty codes/keys:
    If you experience problems with codes or keys for your physical game, you can also reach out to our support. We are ready to ensure that you can continue your gaming experience smoothly.

Gameplay and Technical Support:

For technical questions, issues with gameplay, or bugs, the support team from Kalypso Media is at your service. Simply visit the support LINK to get in touch with the Kalypso Media support team.

Feel free to reach out to us at any time if you're unsure about who to contact. We're here to assist you.

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