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Technical Troubleshooting
How to clear cache on Playstation 4?
Please note that this article has been machine-translated. We are available for further information.
While using the PlayStation 4, there is no specific cache that needs to be cleared. However, if you are experiencing performance issues, it can be helpful to power down and restart your console.
- Press and hold the PlayStation button on your controller.
- From the Quick Menu that appears, select "Power".
- Choose "Turn Off PS4".
- Allow the PlayStation 4 to fully power down and wait for approximately 10 to 20 seconds.
- Restart the PlayStation 4 by pressing the power button.
It's worth noting that this process helps in refreshing the system and may resolve certain performance-related issues. However, it doesn't specifically clear a cache since the PlayStation 4 doesn't have a cache that can be manually cleared.
If you continue to experience performance issues, our Customer Support Team is always available to assist you with resolving your issue. Please do not hesitate to contact us.
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