PLAION Support
Cities: Skylines Parklife Edition
Player Support
Technical Troubleshooting
How to delete save game files on PC?
Please note that this article has been machine-translated. We are available for further information.
  1. Open the file explorer on your PC by pressing the Windows key + E.
  2. Navigate to the location where the game's save files are stored. This location can vary depending on the game and can be found in the game's installation folder or in your user's documents folder.
  3. Locate the folder or files associated with the corrupted save file. They are typically named with the game's title or a specific identifier.
  4. Right-click on the folder or files and select "Delete" from the context menu. Alternatively, you can select the folder or files and press the Delete key on your keyboard.
  5. Confirm the action if prompted to permanently delete the folder or files.
  6. If the game has cloud synchronization, you may also need to delete the corrupted save file from the cloud storage service associated with the game. This can usually be done through the game's settings or options menu.

Note: Deleting a save file is permanent and cannot be undone. Ensure that you have identified the correct save file and that it is indeed corrupted before proceeding with the deletion.

Please note that the location of the save files and the exact steps may vary depending on the game and its settings. Our Customer Support Team is always available to assist you. Please do not hesitate to contact us.

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